Link to the article: http://www.hotelmarketing.com/index.php/search/results/a063bfdad5e0bbfcb9528bbd81003aba/
This week, this article retained my attention. Effectively, a travel study published by Travel Leaders informs us regarding what is the most important for business travel when they choose a hotel:
1. The hotel has to be close to the business meeting
2. The hotel has to use its reward program
3. Wi-Fi has to be free
4. The hotel has to be near the airport
5. Breakfast has to be free
Moreover, more than 50% combine business travel with leisure or family trip.
These studies are really interesting and permit us to be informed of what our guests are looking for. This information is helpful in order to target a segment. For example, if your hotel is close to the airport, your most important target will be business travelers.
Then, you will have to think what is important for people who are traveling for business. Obviously, the location of hotel is necessary because they won’t lose time in transportation. the Wi-Fi for free of course, they are in a business travel, they have to work and they won’t pay for Internet, and to finish the breakfast for free because most of the time meetings are delayed and the only real meal that they have is breakfast !
In order words, to target a segment, think what is important for them. For the business segment, the gain of time is the success key.
1 commentaire:
Agree with you all those details are necessary to include in your way of thinking and in your management! To increase your revenue and develop you sales always listen your market before everythings!
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